For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: What do I do if  i  win?

A: SMG will contact you via the particular social media the giveaway took place. We will make every attempt to reach you to inform you that you are the winner. After 4 attempts with no reply, we will move on to a second place winner. WE CANNOT have a company HOLD your prize if you do not reply to us.

Q: Will I contact Social Media Giveaway if I do not receive my winnings?

A: No. Once we receive your information regarding a place to deliver your goods, we pass that along to the company so that they will ship out your item. Social Media Giveaway will have nothing to do with the product or shipping.

MORE Q & A coming soon!